Shipping Policies
Shipping Policy
Below is everything you need to know about our shipping process:
Shipping Rates
We offer a variety of shipping options to suit your needs. Shipping costs are calculated based on your location, the weight of the items, and the shipping method selected at checkout.
- Standard Shipping: Typically arrives within 5-7 business days.
- Expedited Shipping: Arrives within 2-3 business days.
Order Processing Time
Orders are processed Monday through Friday, excluding holidays. Please allow 1-2 business days for us to prepare your order for shipment. If your item is on backorder, we will notify you via email with an estimated shipping date.
Shipping Carrier
We use reliable carriers including USPS and UPS. You will receive a tracking number as soon as your order ships. You can track your order’s status directly on the carrier's website using the tracking number provided.
International Shipping
We currently ship within the United States of America. If you would like international shipping, please send an email to let us know.
Delivery Times
Delivery times vary based on your location and the shipping method selected. Please note that shipping carriers may experience delays, especially during peak seasons (holidays, promotions, etc.).
Order Issues
If you have concerns regarding your order, such as a missing item or shipping error, please contact us at artrocked@gmail.com within 7 days of receiving your order. We will work with you to resolve the issue promptly.
Damaged or Defective Items
We inspect all of our products before they are shipped, but if your item arrives damaged or defective, please reach out to us immediately, within 7 days.
Changes to Your Order
If you need to change the shipping address or modify your order, please contact us as soon as possible. Once your order has shipped, we are unable to make changes.
All Sales Final
All sales are final.
Need Help?
If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to reach out. We're here to help!
Email us at: artrocked@gmail.com
Thank you for supporting our family owned business!